11398 N Cave Creek Rd
Phoenix, AZ 85020

Items Moving Companies Won’t Transport and Why

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While we are willing to take the majority of your items to your new home, there are some things we don’t recommend giving tomoving companies won't transport a moving company and some things that we simply won’t move. It’s important to check with your specific moving company to get to know their policies better, but as a general rule these are the items you shouldn’t expect your moving company to transport.

Related: How to Pack Fragile Items Properly

Things you should transport yourself, but we will transport at your own risk:


  • Photo albums
  • Money
  • Checkbooks
  • Jewelry
  • Financial Documents
  • Medical records
  • Medication
  • Car Keys
  • Personal mementos
  • Open top boxes
  • Large Pottery


While most companies will insure your belongings in the event that they were damaged during the move, we advise you to transport irreplaceable items yourself. Here at Jones Moving & Storage, we will transport your personal memorabilia, but it’s at your own risk. While companies may compensate you for lost or damaged goods, it won’t get back your memories.

Things we will not transport:


  • Explosives
  • Chemicals/Acids
  • Flammable items
  • Weapons
  • Pesticides
  • Poisons

If your belongings will not arrive to their new destination within 24 hours, perishable items will not be allowed on the truck. For local moves we will transport your food, but they will need to be properly packed with ice or ice packs. We will load them last so they will come off of the truck first at your new home.

Related: Why You Should Hire a Moving Company

If you have questions about what we will and won’t move, call our Phoenix moving company at 602-944-1413. We will be able to break down which items you’ll need to move yourself and which ones are better transported by you or your family to ensure their safe arrival.

About The Author

Jones Moving & Storage is a family owned and operated business led by Steve and Candice Jones. Steve started working in the moving business when he was sixteen years old in Birmingham, Michigan. After realizing moving was his passion, he made it his goal to be the best in the industry. Steve and Candice fell in love with Arizona during one of their cross country moving jobs and wisely decided to make Phoenix their home and expand Jones Moving to Arizona. Jones Moving & Storage takes pride in their business and the personal relationships they have built throughout the years.
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